Quality Award is an award-giving body instigated by
the National Science and Technology Development
Agency or NSTDA, together with the Foundation of
Thailand Productivity Institute or FTPI.
independent Thai organization, also known as TQA,
was created with the aim to uplift the qualities of
Thailand companies and make them at par with the
rest of the world.
Quality Award is given to deserving Thai companies
that have applied to them and passed their criteria.
The award is not given away easily to any company
that applies to the organization.
TQA is following
a strict set of criteria that is based on the criteria of
Baldrige Performance Excellence Program that awards the
Malcolm Baldrige National Quality Award, or MBNQA, to U.S.
public and private organizations. The president of the
United States himself administers this award. The criteria
are sets of questions that would determine the qualification
of a company in terms of customer focus, leadership,
Measurement, analysis, and knowledge management, operations
focus, results, strategic planning, and workforce focus.
criteria serve as a guide for companies to be able
to focus their attention on the areas that need it
the most. They will also be able to determine their
weaknesses and strength.
organizations have done this, they can properly
align their resources and set their priorities
straight. To emphasize the greatness and prestige of
this award to all Thai organizations, the Office of
the National Economic and Social Development Board
integrated the Thailand Quality
Award in the 9 th
National Economic and Social Development Plan of
Thailand’s National Productivity development plan.
aims to encourage all Thai organizations to strive for
world-class excellence and to raise competitiveness level as
companies can perform self-assessment tests so they
can determine on their own if they have enough
strength in the categories listed above to qualify
for the Thailand Quality Award. Once they have
determined that they have the qualities that the TQA
is looking for, they can file their application to
the organization. Thailand Quality Award has a
special board that conducts the sensitive assessment
of applicants’ qualification. The Board of Assessors
also provides feedback report or guidelines for
improvement, to all applicants including
non-winners. Once the board is done with their
official assessment and filed their suggested
winners for the award,
the Office of the Thailand Quality Award or
OTQA will elevate the recommendation to the National
Committee for final approval. In 2009, the fortunate
companies that have earned the Thailand Quality Awards are:
Bangkok Produce Merchandising Plc., Charoen Pokphand Foods
Plc., Gas Transmission Pipeline, and The Oil Public Company